TERMS AND CONDITIONS OF SERVICE


Contracts & payment.

  1. Payments are strictly cash on delivery, we accept electronic transfer of funds, cash and Zapper payments.
  2. Cheque payments are by prior arrangements only and must be approved by management.
  3. Contract prices quoted will remain unchanged for the first 12 months provided there is no change to the area/s serviced and the service frequencies thereof. An annual increase will be negotiated.
  4. Once off, non-contract quotes are valid for one (1) calendar month, unless specified on the quotation supplied.
  5. Prices quoted are based on services being provided from Monday to Friday between the hours of 07:00 and 17:00 (public holidays not included). JR MULTI-SERVICE GROUP reserves the right to charge overtime for services outside these times.
  6. Appointments not kept to by clients will be charged for at our standard call out fees, area dependent.
  7. JR MULTI-SERVICE GROUP reserves the right to charge interest at a rate of 2.24% per month for overdue accounts. Interest will be compounded.
  8. In the event of handover, the client will be responsible for all costs of collection of overdue accounts, specifically including, but not limited to, court costs, expenses and attorney fees.

 Product and mechanism safety 

  1. Product labels and MSDS (material safety data sheet) are available upon request. 2.
  2. Products and mechanisms should never be tampered with. Avoid contact with the products and ensure that humans and pets do not tamper with or make contact with the products and mechanisms.
  3. JR MULTI-SERVICE GROUP takes no responsibility for any illness or harm which may be caused due to exposure to our products and mechanisms. Areas which have been sprayed, fogged for treated with any other bait or product should not be entered into for at least 60 minutes after such treatment or unless notified by Pest Control technician.
  4. The client agrees to notify all users in the building and / or premises that pest prevention treatments will be carried out at the agreed intervals, and such persons who may be pregnant or be allergic to chemicals are advised to contact their medical doctors to advise them of suitable avoidance periods.
  5. The client agrees to notify all users in the building and / or premises should a lockout be required.
  6. Pets and children should avoid treated areas regardless of type of pest prevention treatments.
  7. Clothing on washing lines must be removed by the client prior to pest prevention treatments.
  8. Machinery and equipment used (drills, petrol generated motor pumps, etc) create a sound similar to a lawnmower. Under no circumstances will work be suspended in normal working hours.
  9. The Client will provide JR MULTI-SERVICE GROUP with access to those areas of the premises required to perform the Service Plan at agreed times. The Client will provide access to any water or electricity required to perform the Services. JR MULTI-SERVICE GROUP personnel will show identification to the Client upon request and comply with all reasonable requests while present at the premises.
  10. All pest inspections undertaken as part of the Plan will be based upon a visual inspection only limited to those areas and sections of the property fully accessible and visible to the Technician on the day of the inspection. Equipment and fittings may conceal evidence of timber pests that are only be revealed when items are removed.
  11. The treatment will cover only those Pests described in this Agreement. All other pests are excluded unless agreed by JR MULTI-SERVICE GROUP in writing.
  12. JR MULTI-SERVICE GROUP’s technician will provide a report after each visit and provide advice and recommendations to the Customer to control and minimize pests. These may cover cleaning, storage and maintenance. JR MULTI-SERVICE GROUP may elect to terminate this Agreement if a Client fails to implement recommendations necessary to eliminate factors or conditions contributing to re infestation by Pests.
  13. It is important that the Client follows the safety instructions provided by JR MULTI-SERVICE GROUP’s Technician concerning pesticides and other safety instructions relevant to the Services. The Client must notify the JR MULTI-SERVICE GROUP Technician before commencing any Service of any health and safety issues, such as asbestos, at the premises.
  14. JR MULTI-SERVICE GROUP will deliver the Plan in a competent and professional manner taking into account these terms. The ongoing effectiveness of the Pest control provided depends on the Client implementing JR MULTI-SERVICE GROUP’s recommended hygiene and property maintenance procedures.

 Rental equipment conditions:

  1. JR MULTI-SERVICE GROUP shall: Service all equipment on rental at agreed intervals as per service level agreement and make any calls necessary to attend to mechanical breakdown of the units.
  2. Units on Rental: Remain the property of JR MULTI-SERVICE GROUP and may not be sold or disposed of in any way. JR MULTI-SERVICE GROUP will be entitled to charge for the loss or damage to any units after they have been installed to the client’s satisfaction, and shall not be held liable for any consequential damage. Upon termination of the agreement JR MULTI-SERVICE GROUP will at its own expense remove all units and installation attachments from the client’s premises. JR MULTI-SERVICE GROUP will not be responsible to make good any damage caused when units are removed.
  3. The Hirer shall:
    • Keep the equipment at all times in his possession or control and shall on demand inform JR MULTI-SERVICE GROUP of the whereabouts of the equipment.
    • Be responsible for any loss or damage to the equipment.
    • Not use the equipment for any unlawful purpose or otherwise contrary to law.
    • Give immediate notice in writing to JR MULTI-SERVICE GROUP of any damage to the equipment or of any theft, seizure or loss of possession of the equipment, or of any change to the hirer’s address.
    • Not make any material alteration or addition or modification to the equipment.
    • Notify the landlord or owner of the property in writing that the equipment being installed shall remain the property of JR MULTI-SERVICE GROUP at all times.
  4. Ownership of the equipment shall remain vested in JR MULTI-SERVICE GROUP and the hirer shall at no time acquire ownership of the equipment. The hirer shall at the termination of this agreement return the equipment to JR MULTI-SERVICE GROUP in good repair, condition and working order, fair wear and tear accepted.
  5. Should the hirer breach any of the conditions herein, or fail to pay any amount payable in terms hereof on the due date thereof, or do or cause to be done anything which may prejudice JR MULTI-SERVICE GROUP’s rights under this agreement, or should the equipment be seized under legal process issued against the hirer, JR MULTI-SERVICE GROUP shall have the right to terminate this agreement and to repossess the equipment and each action will not prejudice any other rights they may have against the hirer.
  6. The client agrees that should an account / invoice be overdue and handed over for collection then the client shall be liable for costs on the attorney and own client scale, all legal charges, collection, commission and interest at the rate prescribed by law.
  7. This agreement is the sole rental agreement between the parties hereto.
  8. Risk and insurance
  9. JR MULTI-SERVICE GROUP discloses that it has public liability insurance and stated that it will submit any public liability claims resulting from any negligent act or omission committed by it or its employees acting within the course and scope of their employment with the said company provided that:
  10. The act or omission must be subject to indemnity under the policy of insurance aforesaid and JR MULTI-SERVICE GROUP gives no warranty or guarantee in regard thereto.
  11. At the time of the occurrence the client shall not be more than 30 days in arrears with any monies which it may owe JR MULTI-SERVICE GROUP for its services.
  12. It is agreed that the insurer’s liability shall be limited to R 741108-00 (seven hundred, forty one thousand, one hundred and eight rands) inclusive of any legal costs recoverable by the claimant or any number of claimants and all other costs and expenses incurred with the insurer’s consent for any one event or series of events with one original cause or source.
  13. Should payment of such public liability claim not be made by the insurer for any reason whatsoever, JR MULTI-SERVICE GROUP shall not in any way be held liable for such claim.
  14. The customer shall notify JR MULTI-SERVICE GROUP in writing within two working days after the occurrence of the event giving rise to a claim and shall provide all the relevant facts pertaining to such claim.
  15. It is recorded and agreed by the parties hereto that the services provided in terms of this agreement are supplementary to and not alternative to insurance cover held by the client and it is incumbent upon the client to ensure that alt their property is adequately insured. Any rental insect light traps are to be insured by the client.

Force majeure and strikes 

  1. It is hereby recorded that JR MULTI-SERVICE GROUP obligations would be suspended in the event of an act of god, force majeure strikes, riots, interference by civil or military authorities and compliance with any applicable law or regulations or any circumstances beyond the control of JR MULTI-SERVICE GROUP and which the client will not be obliged to make payment to JR MULTI-SERVICE GROUP of the relevant part of the contract fee.

Breach

  1. The parties consent to the jurisdiction of the magistrate’s court for any legal action arising out of this agreement. The applicant confirms that it would be liable for all costs, which will include all attorneys and own client cost incurred to recover all amounts due and outstanding in terms of this agreement. 



    I agree and confirm that I have read and understand the terms and conditions as stated above: Yes